Day Service Manager

• The post holder has responsibility for the effective provision and operation of services to adults and children in specified Ability West day services.
• The post holder will work closely with the Assistant Director of Client Services with regard to both planning and implementing the effective delivery of services.
• Manage and monitor the annual budget, including staffing and all aspects of expenditure within the centre (central and service user based) and be responsible for operating within approved budgets.

• Guide and direct staff in the provision of the designated programmes and services for people with an intellectual disability operated at and through the adult day service including rehabilitative training programmes as required.
• Maintain a person centred planning process in line with Ability West policy and practice as a means of:

• Implementing person centred planning in agreement with the service user
• Ensure specified programmes meet FETAC accreditation requirements where required
• Ensure person centred plans contain realistic goals that can include opportunities for further education, training, personal development, community integration and progression for the individual.
• Ensure the active involvement of service users in personal, life skills, and social, leisure and community activities.
• Ensure the availability of structured occupational activities for service users as part of a comprehensive individual programme.
• Establish, develop and maintain links with internal and external training providers that can benefit service users.
• Establish, develop and maintain effective links for service users that have the interest and capacity to progress to training and/or supported employment or open employment.
• Co-ordinate annual reviews of service provision in line with changing requirements of new and existing service users.
• Organise and attend meetings, Case Reviews, Case Conferences, etc. in the relevant centres and in service user’s homes as required.
• Evaluating programmes, as appropriate.
• Ensure that the interests of all service users are represented by staff, service users themselves or their advocates.
• Liaise with multidisciplinary support service team members, other relevant Ability West staff and staff within other organisations, with regard to service users as required.
• Liaise with parents, carers and other family members as necessary.
• Ensure your line manager is fully briefed on relevant matters pertaining to service users and the centre.
• Use of person first language in verbal and written communication.
• Instruct and supervise staff where appropriate, in carrying out relevant programmes for service users.
• Provide advice, support and training for team members.
• Maintain all equipment in good working order, including relevant records, logs, etc.
• Provide training to staff and service users in the use of equipment as necessary.
• Manage and monitor the annual budget, including staffing and all aspects of expenditure within the centre (central and service user based) and be responsible for operating within approved budgets.
• Supervise, develop, motivate and support team members in their work, monitor and evaluate their performance, ensuring high standards of service are provided for our service users.
• Provide individual support for team members by implementing regular 1:1 meetings, Staff Support and Development and review/assess training requirements as part of this process.
• Fostering integration into the local community in line with Ability West’s policy and philosophy.
• Fostering parental involvement and encouraging parental visits to the centre.
• Provide statistical information for financial and administrative purposes, as necessary, utilising all available information and technical systems.
• Oversee the development, implementation, monitoring and evaluation of programmes for all service users.

• A minimum of 3 years in a management or supervisory role in the area of health or social care.
• A proven track record of managing a Complex Needs Service catering for Service Users with behavior that challenge, autism and complex needs etc.
• Experience in the area of autism is essential with experience or working with individuals with sensory processing difficulties advantageous or sensory integrations programmes and their development.
• An appropriate qualification in health or social care management at an appropriate level.
• A proven track record of managing a day service which meet quality, regulatory/legislative requirements.
• Knowledge of New Directions Interim Standards
• A proven track record of budget management.
• Experience of report writing, personal support plans, people and roster management.
• Full current driving license with access to your own vehicle (mileage will be paid at the appropriate rate).
• Excellent working knowledge of legislative/regulatory requirements and responsibilities.

Ability West