Customer Service Administrator

• Order processing and receipt acknowledgement to customer to include delivery lead times and advise on shortages.
• Provide timely, accurate and competent response to all order related customer inquiries.
• Co-ordinate and manage PO from customer.
• Process goods inwards.
• Invoice preparation and issue to customer.
• Stock management and review activities through the company bar scanning system.
• Co-ordination of inbound and outbound Logistics for suppliers and customers.
• Preparation and completion of import documentation (regulatory Notification).

• Minimum of 2 years’ experience in a customer service / office administrator position.
• Experience within the pharmaceutical / Medical Device sector / FMCG Sector required.
• Demonstrate high level proficiency in the MS Office Suite.
• ERP experience required – Sage a distinct advantage.
• Proven organisation and time management skills in a fast-paced environment
• Ability to manage multiple priorities and deadlines
• Good analytical skills and ability with strong attention to detail
• Proficient verbal, written, presentation and communication skills in English

Life Science Recruitment