Operations Manager FTC

Dublin
€60,000-65,000 per year
Contract
Full-time

5 hours ago

This role requires a fully QFA-qualified professional with over 5 years of experience in the Life & Pensions industry, ideally within a brokerage and operational setting. The ideal candidate will have proven team leadership capabilities, a strong background in process improvement and compliance alignment, and be confident managing change and local projects. Exceptional organisational skills, attention to detail, and the ability to communicate effectively with senior stakeholders are essential for success in this fast-paced, high-impact positionA leading global insurance broker is expanding its operations in Ireland and is offering a fixed-term opportunity for an experienced Operations Manager to join their new Financial Advisory business unit. With ambitions to become a Top 5 player in the Irish market, this role is ideal for a senior operations professional ready to make a tangible impact during a key growth phase.This is a newly created position supporting a self-contained unit formed following the acquisition of a local firm. While the team operates with autonomy, the successful candidate will be instrumental in aligning operations with group standards, improving processes, and supporting seamless integration.Key Responsibilities

Organise and lead weekly management meetings, track actions, manage priorities, and monitor project progress.
Drive local change and represent the team in group-level initiatives where operational input is required.
Collaborate with Compliance on process documentation, quality assurance, and regulatory integration.
Manage Group Scheme operations, including PRSAs, DCs, Risk Schemes, renewals, invoicing, and administration.
Lead a high-performing admin team, balancing workloads, addressing queries, and ensuring quality service.
Provide regular reports on operational and trading performance to senior leadership.
Review trading processes and support business continuity and operational resilience.
Ensure compliance with company policies and Health & Safety standards.
Roll out company-wide engagement initiatives at a local level.
Conduct 1:1s and performance reviews, identifying training needs and supporting staff development.
Plan team leave and coverage to ensure continuous service delivery.

What You Bring

Minimum 5 years' experience in a Life & Pensions operations role, ideally within a brokerage environment.
Qualified Financial Adviser (QFA) - mandatory.
Familiarity with broking platforms, life & pension provider systems, and financial products.
Demonstrated ability to lead teams, manage complex workflows, and implement operational improvements.
Excellent organisation, time management, and interpersonal communication skills.
Third-level business qualification preferred; a qualification in Process Improvement is a plus.
Strategic thinker with a hands-on, problem-solving mindset.

Why Apply?

Play a key role in launching and shaping a high-potential business unit within a global brand.
Join a company with over 70 years of expertise and a presence in 100+ territories.
Work in a hybrid model with flexibility and access to leadership.
Gain exposure to a strategic business transformation project.
Receive a competitive salary of €60-65k and contribute to a meaningful growth initiative.

This is a standout opportunity for a driven operations leader who thrives in fast-moving, evolving environments. You'll help lay the foundation for long-term success while gaining valuable experience in a global organisation.To find out more or apply, contact your recruitment partner at Engage People.Meet Your Consultant

Rob Cullen
Recruitment Manager - Insurance Division

LinksSpecialismsFind Us 'South Point', Herbert House, 11 Harmony Row, Dublin, D02 H270About UsWe are recruitment experts with a financial focus, asking better questions to enable you to pursue your dream move

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