GRC Administrator

Dublin
Permanent
Full-time

2 days ago

Full Time, Permanent Position
Hybrid role based in our City Centre offices

What we offerWe have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.Further details on our benefits package can be accessed hereRole OverviewReporting to the Risk Framework Manager, Europe, this is a key role within the first line European Technology Risk and Security Team within the Office of the CIO, Europe. This new role will configure, maintain and optimise the GRC ServiceNow IRM solution to support effective risk management across European Technology. This role will work closely with European Technology Business Units to understand requirements, build solutions, manage workflows and ensure the integrity and effectiveness of GRC processes.The role will require excellent attention to detail and an ability to engage and work with a wide range of stakeholders to ensure the optimum efficiency of the GRC ServiceNow IRM solution and to facilitate delivery of accurate and relevant risk reporting.What you will help us to achieve

Administer and maintain the GRC ServiceNow IRM platform, including user management, access controls and system configurations. Handle requests for new, amended or deleted access ensuring compliance with access control policies.
Design, develop and configure applications, workflows, reports and dashboards within GRC ServiceNow IRM based on business requirements. Perform data cleanses and ensure accurate record keeping.
Integrate ServiceNow IRM with other systems and data sources via API, data imports/exports or connectors.
Co-ordination with the ServiceNow Platform team to implement and test ServiceNow upgrades.
Support business users by troubleshooting issues, answering questions and providing training.
Collaborate with business stakeholders to deliver effective GRC solutions.
Develop and maintain documentation for ServiceNow IRM processes. configurations and procedures.
Stay up to date with ServiceNow IRM updates, best practices, and GRC trends.

What you will need to be successful in the roleThe successful candidate will ideally have/be:

Ideally educated to a degree level with bachelor's degree in information technology or related field preferred.
Strong understanding of governance, risk and compliance concepts.
Proficiency in advanced workflow/process automation, data management and reporting.
Excellent analytical, problem solving and communication skills.
Ability to work independently and collaboratively.
Attention to detail and commitment to quality.
Ability to manage multiple tasks and priorities.
Strong customer orientation.

About usCanada Life Group is the top-level European holding company for Great-West Lifeco's European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man.European Technology sits within Canada Life Group and encompasses the technology community across all European entities - Irish Life Group, Canada Life UK, Canada Life Europe, as well as Central Technology Services - Europe. European Technology supports the business strategy and collaboration of technology across all European divisions. There are multiple IT units within European Technology, each with its own individual set of technology platforms.European Technology has evolved significantly and is now focused on bringing market-leading speed, agility, cost efficiency, and risk mitigation to enable the delivery of strategies across the European businesses. To meet these challenges, a new strategy has been established, driving forward our commitment to innovation and excellence.The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role.Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

Irish Life

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