ResponsibilitiesYou will play a pivotal role in creating a first-class shopping experience for our customers. Through collaboration, you will coach and support your team to reach their own professional goals and drive excellence to impact sales and customer service KPIs.A customer-centric leader who thrives in a fast-paced environment.Capable in managing high performing teams in a store or concession setting.Able to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.Confident in your delivery and motivated to add value, utilising the strengths of your team around you to think ‘bigger picture’.A natural role model with a passion and authority and you are both a ‘people’ as well as a ‘commercial’ person.Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.What's in it for you?Key accountabilities and KPIs include:Take direct ownership of store performance identifying opportunities for further growthMaintain a commercial approach to role and operations, to maximise store profitabilityNurture, coach and develop strong diverse teams with a focus on delivering first class customer experienceProactively identify opportunities to ensure continued success in the storeRecognise key areas of strength within the team and areas for growthQualificationsIt’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:Free clothing allowance70% off staff discountUp to 34 days holiday entitlementFinancial and Wellbeing supportEnhanced Maternity packageVirtual GP service - 24/7Plus much more!
