Accommodation SupervisorA fantastic opportunity to join the team at Mount Wolseley Hotel, Spa & Golf Resort as an Accommodation SupervisorAbout Mount WolseleyMount Wolseley Hotel in Carlow. is beautifully situated in the tranquil countryside of County Carlow, just one hour from Dublin City, the Mount Wolseley Luxury 4 * Golf & Spa Resort Hotel is an exquisite location for both business and pleasure.Standing on its own 18-Hole Championship Golf Course and featuring a Sanctuary Spa, Leisure Club Facilities including 20m Indoor Pool, The Mount Wolseley Hotel near Dublin offers luxury hotel accommodation in Carlow which matches an elegant, chic interior with ultra-modern amenities and impeccable service.ResponsibilitiesAs an Accommodation Supervisor, you are responsible for supervising Accommodation Assistants to deliver an excellent Guest experience while monitoring housekeeping standards and assisting the Accommodation Manager. Specifically, you will be responsible for performing the following tasks to the highest standards:Responsibilities include but are not limited to:· Maintains excellent standards of cleanliness throughout the hotel.· Ensure guest bedrooms and bathrooms are cleaned to a high and consistent standard.· To deal with all guests requests in a professional and timely manner.· Supervise Accommodation Assistants to ensure the work is being done to a 4* Standard at all times.· Daily allocation of rooms and deep cleaning tasks to team members.· Routine inspection of guest bedrooms to ensure they meet standards.About the roleRequirementsSkills/Experience to include but are not limited to:· Excellent high standards of cleaning and shall be flexible with regards to working hours.· Ability to go the extra mile, to provide the extra attention in order to satisfy guests' individual needs and wants.· Ability to anticipate customer needs, change goals and direction quickly and multitask.· Experience of supervising a team in a similar role.· IT proficient.· Ability and willingness to work on own initiative as well as part of a team when required.· Excellent communication skills and a passion for customer service.· Must be well groomed and take pride in their appearance.· Must be flexible/available to work a variety of shifts included late night, early morning and weekend shifts and committed to succeed in a fast-paced diverse workplace.· To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto.Perks and Benefits of working at Mount Wolseley Hotel, Spa & Golf ResortVery competitive hourly wagePRSA pension schemeCareer progression opportunities across the Windward groupEmployee Assistance ProgrammeDigital Wellness ProgrammeComplimentary, high quality meals on duty including breakfast, lunch & dinnerComplimentary barista-style coffeeDiscounted room & dining rates in Windward properties for you as well as friends and familyRefer-a-friend schemeTraining and development opportunities dedicated to your developmentEmployee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat daysAbout Windward ManagementMount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join Us Today as an Accommodation Supervisor!About the companyWindward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.Required CriteriaDesired CriteriaSkills you'll need
