Concierge PorterDo you want to join a certified ? With over 90% of our Team saying they are proud to work at Harvey's Point, we pride ourselves on being an employer of choice.Join our award-winning team at Harvey's Point Hotel in our Guest Relations department as Concierge Porter.About Harvey's PointHarvey's Point is a 4 star luxury Donegal hotel set in the idyllic surroundings of Lough Eske with the Bluestack mountains in the background.The hotel has been at the forefront of the luxury hotel scene for over 30 years and comprises of 101 beautiful bedrooms offering breathtaking scenery at every turn.Role and Responsibilities:Providing an outstanding guest experience by exceeding guest expectationsEnsuring that guests are greeted in a professional and friendly mannerAssisting all guests with luggageDriving guests to the The Lodge at Harvey's PointDrop off and collection of guest laundryThe prompt delivery of guest messages and parcels that are handed in to the Concierge department.Assist other departments in providing a 5* guest experience.Carrying out all tasks in accordance with hotel procedures.Having comprehensive knowledge and actively promoting the surrounding area of DonegalHaving the highest standards of presentation and cleanliness in the hotel, particularly public areas.About the roleCandidate Requirements:Must hold a full, clean driver's license and be over 25 as per insurance motor policyExcellent communication skills both verbal and writtenAttention to detailStrong customer focus skillsPositive attitude to workThe ability to work shifts and weekendsPrevious experience in a concierge/porter role or the hospitality industry would be desirable but not essentialPerks and Benefits of working at Harvey's Point HotelExcellent rate of payEmployee awards & recognition schemes including employee of the month, long service awards, team recognition days and random treat daysEmployee referral programmeLearning and Development opportunitiesOpportunity to progress within the Windward GroupWindward Group Hotel discountsEmployee Assistance ProgrammeDigital Wellness ProgrammeDiscounted health care planBirthday card and giftMeals on dutySocial eventsGift for parents of newborn babiesPRSA pension schemeAbout Windward ManagementHarvey's Point Hotel is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.Join Us Today as Concierge Porter!About the companyWindward Management Limited is a trusted leader in hospitality management, renowned for delivering operational excellence and exceptional guest experiences. Established in 2007 and headquartered in Dublin, the company specializes in managing hotels across Ireland, blending strategic expertise with personalized service. With a strong commitment to innovation, employee development, and quality, Windward Management offers an exciting opportunity for professionals passionate about making a meaningful impact in the hospitality industry.Required CriteriaDesired CriteriaSkills you'll need
