Sales Specialist
- Dublin
- Permanent
- Full-time
- Manage existing portfolio of Lift & Escalator Service contracts.
- Proactive selling of Digital Solutions.
- Portfolio growth through existing customer base.
- Support customers with life cycle budgeting.
- Collaborate with other KONE teams to promote customer satisfaction.
- Development of existing and new customer relationships.
- Accountability over agreed business objectives, sales budget, and pricing targets in the designated market area.
- Timely and accurate reporting of sales, forecasting and customer data.
- Retrieving of worksheets for customers / supervisors (callouts / maintenance).
- Manage and resolve any customer contract, invoice queries.
- Assist on projects.
- Attend site visits when necessary.
- Previous experience and results in Sales and customer relationship management.
- Account management experience.
- Systematic solution selling approach to Sales.
- Excellent administrative skills.
- Customer centric mindset - Desire to understand what creates value to our customers. and courage to experiment and embrace innovative thinking.
- Microsoft Office, SAP and CRM literacy.
- Industry experience is beneficial but not essential.
- Excellent interpersonal and team working skills to gain access and work with the right external and internal stakeholders.
- Good communication skills in English (written and spoken).
- Basic knowledge of contractual and financial terms.