
People Operations Officer
- Cork
- Permanent
- Full-time
- Supporting the People Business Partner with management of employee relations cases and delivery of effective management support, including direct communication with employees, managers and third parties as needed;
- Managing the timely communication of updates to relevant people for allocated work;
- Preparing and submitting occupational health referrals and insurance claims with support from the People Business Partner as needed;
- Supporting the People Business Partner with the resolution of employee queries in a timely manner, signposting and educating where needed;
- Supporting the timely and accurate provision of data for monthly payroll;
- Supporting the preparation, review and updating of guidance for employees and managers;
- Supporting the preparation of People data reports when required;
- Updating and maintaining accurate employee records;
- Liaising with and supporting (alongside the People Business Partner) the People Service administrators allocated to Ireland, UK, Jersey and Guernsey.
- Providing general support for the People Business Partner as needed to enable effective People support for operational teams;
- Other tasks as may be required from time to time.
- Strong customer-service orientation;
- Open-minded and tolerant, with excellent interpersonal skills;
- Comfortable with ambiguity and able to develop practical proposals to deal with novel situations;
- High degree of accuracy in reporting, communications and record keeping;
- Proficient in MS Office Suite and confident learning new IT applications;
- Strong organisational and time management skills;
- Seeks to consistently learn and develop knowledge and skills;
- Acts with integrity;
- Willing to speak up and share ideas;
- Takes a problem-solving approach;
- Sound understanding of issues of confidentiality and professional boundaries;
- Some prior experience in a team lead or supervisory function is an advantage;
- A relevant qualification is an advantage but not essential.
- Support for professional accreditations such as ACCA and study leave
- Flexible arrangements, generous holidays, plus an additional day off for your birthday!
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- 24/7 support available from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location