Cafe Team Lead

Co Wicklow
Permanent
Full-time

14 days ago
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Job Description:Avoca operates in 13 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland’s most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.We are looking for a Full Time Cafe Team Lead include opening and/or closing duties of the Avoca Sugartree café and/or, store assisting with day-to-day running of the department, and supporting the management team in a variety of different ways. Experience required. 5 days over 7.The Sugartree Team Lead’s responsibilities include cash handling, cash reconciliation, assisting in running the daily employee breaks, customer service queries and supporting the management team in various capacities. The ideal candidate should have experience within the hospitality or food industry and have a proven track record of seeking responsibility.Responsibilities

Opening and/or Closing of your Department as outlined by your manager
Cash Handling
Cash Reconciliation
Customer Service queries including dealing with complaints
Ordering processes for the store
Provide general support to the management team
Ad hoc duties as required

Requirements

Proven track record of seeking responsibility
Excellent customer service skills
Attention to detail and problem solving skills
Reliable and flexible in their approach to work
Previous experience in a similar role an advantage
Experience in a busy cafe or restaurant environment

Skills:

Food Product Knowledge
Customer Service
Teamwork

Benefits:

Pension Scheme
Professional Development
Employee Assistance Programme
Employee Share Purchase Plan
Employee Referral Bonus
Family Friendly Policies
Life Assurance Benefit
Cycle To Work Scheme
Health & Wellness Programmes

Avoca