Assistant Accommodation Manager

Athlone, Co Westmeath
Permanent
Full-time

1 month ago

The Hodson Bay Hotel is currently seeking an experienced Assistant Accommodation Manager to become part of our team and uphold our dedication to delivering exceptional hospitality.As an Assistant Accommodation Manager, you will play a vital role in maintaining the highest standards of cleanliness and guest satisfaction in our hotel. You will work closely with the Accommodation Manager to oversee the day-to-day operations of the Accommodation department, ensuring that all guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and presentation.The Hodson Bay Hotel is part of the Hodson Bay Group. With over 700 employees from over 50 countries worldwide, Hodson Bay Group is committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.Hodson Bay Hotel has been recently certified as a Great Place to Work®, and we have also received the 'Excellent Employer 2025' Award from Failte Ireland Employer Excellence.Reporting to the Deputy General Manager, you will lead and support a great team to ensure our guests receive a warm and efficient welcome for every stay.Key Responsibilities:

Assigning daily work duties and cleaning lists to Accommodation Assistants/Porters.
Providing continuous training and development opportunities for Accommodation staff to enhance their skills and knowledge.
Performing regular inspections of guest rooms and public areas to uphold cleanliness, organization, and adherence to hotel standards.
Documenting and addressing any maintenance defects or other issues and ensuring follow-up actions are taken.
Overseeing the execution of deep cleaning programs, as well as reporting and follow-up on maintenance matters.
Ensuring all rooms & Front of House areas are always maintained and cleaned to the highest standard.
Collaborating closely with the front office, Reservations, maintenance, and other departments to ensure seamless operations and guest satisfaction.
Handling guest concerns and complaints promptly and efficiently.
Ensuring strict compliance with health, safety, and sanitation regulations.
Monitoring and managing the inventory of cleaning supplies and amenities.
Implement and promote eco-friendly practices and initiatives within the Accommodation department.

The ideal candidate will possess the following:

Proven experience in an Accommodation role, with a minimum of 1 year in a supervisory or managerial capacity.
Strong leadership and team management skills.
Excellent attention to detail and organizational abilities.
Knowledge of cleaning techniques, products, and equipment.
Familiarity with health, safety, and sanitation standards.
Exceptional communication and interpersonal skills.
Ability to work effectively under pressure and in a fast-paced environment.
Fluency in both written and oral English
Good IT skills

Why work with us?

We have been certified as a Great Place to Work®
Achieved 'Excellent Employer' (Gold) Award as part of the Failte Ireland Employer Excellence Programme
Complimentary use of Hodson Bay Hotel's Gym & Swimming Pool
Career Development Opportunities
Meals provided while on Duty
Free Parking
Hotel Discounts across the Hodson Bay Group
Motivational Benefits - Employee of the Month etc
Health & Wellness Programme
Subsidized staff taxi service - Athlone Town

Hodson Bay Hotel

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