Group Key Account Manager
Optimize Recruitment View all jobs
- Co Laois
- Permanent
- Full-time
Location: Co. LaoisAbout the roleA leading Irish manufacturer and recycler of timber packaging and pallets is seeking a proactive Group Key Account Manager to drive key customer relationships and oversee pallet procurement operations across Ireland and Northern Ireland. This role is based in Co. Laois, with some flexibility to support additional sites.What You’ll DoLead and optimise sales operations, processes, and system integrations (ERP & business systems)Standardise procedures and embed best practice across teamsAct as the central link between sales, operations, finance, and customer serviceSupport pricing strategy, revenue optimisation, and data‑driven decision‑makingOversee customer onboarding and ensure exceptional service deliveryManage escalations and champion continuous improvements in customer experienceDevelop KPIs, analyse performance trends, and present insights to senior leadershipBuild strong, long-term client relationships as the primary point of contactSupport and guide the sales administration team to ensure smooth daily operationsWhat You BringStrong background in sales operations, procurement, or account managementExcellent communication, leadership, and stakeholder management skillsExperience with ERP/CRM systems and process automationAnalytical mindset with the ability to interpret sales and customer dataProven ability to streamline processes and elevate customer satisfactionFor additional information and a confidential discussion on this Group Key Account Manager position and similar opportunities contact: Aoife 056-7786631 / 086 0444833 or Aoife@optimizerecruitment.ieAoife is available for a call between 9am and 5.30pm daily (outside of work hours calls / meetings can be arranged upon request).Please submit your CV via the link provided, in confidence.All applications will be dealt with in the strictest confidence and your CV will never be released without your prior approval.Job Ref Number: OR-14639www.optimizerecruitment.ie#ORjobs