Credit Controller (12 Month FTC)
- Limerick
- Contract
- Full-time
- Manage assigned customer base and ledger as part of the credit team to maintain overall debtor day KPI’s
- Maintain regular customer contact by phone, email etc.
- Manage bad debt movement on assigned Ledger and identify accounts that may require special attention or are high risk
- Negotiate and agree Payment Plans
- Work with minimum supervision on collection of overdue debt
- Use own initiative to achieve targets while promoting customer centricity
- Liaise with Sales Force and Area managers when necessary to ensure timely collection of outstanding debt
- Resolve disputed accounts and negotiate to bring payments into line with terms
- Train new colleagues on the department SOPs & KPIs
- Weekly/Monthly Reporting identifying individual measurement and performance statistics
- Management of the Debtors Ledger
- Maintaining a high level of performance in conjunction with company KPIs
- Reviewing customer credit terms and limits
- Agreeing repayment plans
- Handling customer queries
- Ensuring that all customer records are properly maintained
- Ensuring relevant transactions are processed on a daily basis.
- Ensuring SOX compliance is adhered at all times
- Other Ad Hoc Duties as assigned by Credit Management Team
- Minimum of 2 years credit/accounts experience
- Relevant qualification an advantage
- Excellent communication skills
- Excellent interpersonal skills
- Strong negotiation skills essential
- A high proficiency in excel is essential for this role, experience of Microsoft Dynamcis 365 AX an advantage
- Full class B drivers’ licence and flexibility to travel