
Front Office Manager
- Leitrim
- Permanent
- Full-time
- Competitive salary
- Free car parking
- Opportunities for career progression and professional training
- Generous employee discounts and perks
- Recognition and rewards programme
- Employee referral scheme
- Social team events
- Meals on duty
- Proven experience in hotel front office operations in a managerial or supervisory role
- Strong leadership and communication skills to inspire and motivate a team
- Excellent organisational skills with a keen eye for detail
- A guest-focused mindset and a passion for exceptional service
- Proficiency in hotel management software and Microsoft Office
- Valid work permit and documentation
- Oversee daily front desk operations including check-in/check-out, reservations, and guest queries
- Lead, support, and train front desk staff to maintain high service standards
- Handle guest complaints and resolve issues promptly to ensure satisfaction
- Collaborate with other hotel departments to ensure smooth operations
- Prepare weekly rosters for the Front Office team
- Work with the Accommodation department to manage room inventory and maximise occupancy/revenue
- Monitor Front Office systems and equipment, reporting any issues promptly
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