Night Auditor
- Cork
- Permanent
- Part-time
- Free employee meals on duty
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme.
- Cycle to Work Scheme/Transport Schemes
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy- support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
- Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service.
- Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid
- Perform Front Office duties, including running the night audit report and check-in and check-out out guests
- Food & Beverage service at night.
- Clean the hotel lobby and meeting room area.
- Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
- Lead and develop the Night team, making sure that they become prepared for the next step in their career.
- Contribute to the strategic running of the hotel.
- Excellent customer service skills.
- Ability to work independently and take initiative.
- Outstanding communication skills.
- Capability to remain calm and perform well under pressure.
- Experience in a 3/ 4-star hotel is desired but not essential