Accommodation Manager
- Galway
- Permanent
- Full-time
- Manage the Accommodation department's operations efficiently, ensuring strict hygiene standards across all areas of accommodation, including guest rooms, public areas, bathrooms, and meeting facilities.
- Ensure that all departmental standards are consistently met or exceeded, with a strong focus on service and cleanliness.
- Perform regular inspections to ensure high standards of cleanliness are maintained throughout the hotel.
- Log issues and follow up on necessary repairs or cleaning through the proper channels.
- Ensure all daily checklists for bathrooms and dance floors are completed accurately and on time.
- Lead, motivate, and support a large team of supervisors, accommodation assistants, and public area attendants.
- Promote a positive workplace environment by supporting employee engagement initiatives.
- Ensure each employee receives probationary reviews, annual appraisals, and regular check-ins.
- Ensure new employees are correctly onboarded, completing hotel induction, manual handling training, and departmental induction.
- Conduct regular training with the team to ensure adherence to standards.
- Assess guest feedback and make adjustments as necessary to elevate the guest experience.
- Oversee the ordering and management of all linens to maintain accurate stock levels.
- Managing the distribution of cleaning chemicals throughout the hotel, ensuring proper storage and usage in line with safety standards.
- Ensure seamless coordination of room assignments, guest requests, and special requirements.
- Work closely with other departments (such as Reception and Hotel Porters) to ensure the efficient operation of the hotel and enhance the guest experience.
- Ensure that the department meets its budgeted targets, including wage costs and resource usage, by managing staffing levels and resources.
- Maintain cleanliness and organisation of staff changing rooms, ensuring that these spaces remain tidy, hygienic, and pleasant for staff use.
- Implement a deep cleaning agenda for all rooms and public areas.
- Oversee health and safety within the Accommodation department and broader housekeeping tasks, ensuring compliance with hotel standards and regulatory requirements.
- Will be available to work flexibly across different shifts and throughout the week, including weekends and public holidays, to meet the needs of the hotel.
- Should have the ability to prioritise tasks and delegate accordingly.
- Will have the ability to multi-task in a fast-paced environment.
- Possesses experience in managing and training staff.
- Has experience managing a busy Accommodation department in a busy 4 or 5 star hotel.
- Competitive salary (based on experience)
- Access to our leisure centre & wellness programmes
- Meals on duty
- On-site parking
- Team-building events and staff recognition awards
- Continuous training and development opportunities
- A supportive, team-oriented environment where your contribution is valued