Manager – Project Management Lilly Meetings & Congresses Capabilities

Eli Lilly

  • Cork
  • Permanent
  • Full-time
  • 1 month ago
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.At Lilly, we believe in the talent of our workforce. One of the best ways to utilize and develop that talent is to use our existing workforce to fill new and/or open positions. If you are looking for a new position within Lilly, you can view and apply to open roles posted in the internal job posting system. You must meet the minimum qualifications outlined in the job description and have/obtain work authorization in the country the position is located in order to be considered. When applying internally for a position, your current supervisor will receive notification that you have applied to the position. We encourage employees to discuss the opportunity with their supervisor prior to applying.Eli Lilly Cork, is made up of a talented diverse team of over 1,600 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Lilly offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!Note – This is a 12 month contract position.The Customer Meeting Services Contract to Pay (CMS) team and Lilly Meetings and Congresses (LMC) team support Lilly’s meeting owners throughout Europe, Turkey and recently South Africa and Australia/New Zealand with meeting planning & oversight, contract & payment execution and transfer of value (TOV) data collection to enable compliance with the EFPIA Disclosure Code. LMC teams locally provide support for Meetings Oversight, while the CMS teams located in the GBS complete Health Care Provider (HCP) contracting, payment, expense reimbursement, compliance & technical support.Key ResponsibilitiesWithin Cork, we are currently looking for an experienced Manager with experience in project management, data management & a good aptitude for understanding complex systems and processes to join our team in Cork. This individual will be motivated individual, who consistently exceeds expectations, thrives in a challenging and dynamic work environment, and actively delivers workstreams and projects.The LMC Capabilities Manager will work cross-functionally and have regular interaction with key business partners within the GBS, European & Global LCM/CMS network, along with other key connected functions in Lilly, in particular Global Transparency, Global Commercial Operations (GCO) and Ethics & Compliance.Project Management
  • Lead medium to large sized projects or workstreams in line with the strategic priorities of LMC.
  • Lead projects from requirements definition through deployment, identifying scope, implementation & communication plans, and risk mitigation.
  • Design, validate & deliver business processes, including process mapping, swim-lane creation and PowerPoint presentations.
  • Liaise with key stakeholders (Program Lead/Operations/Tech@Lilly) to ensure adequate resources are available within the team for the successful completion of projects.
  • Help to manage the project portfolio for the Capabilities team to ensure timely completion and prioritization occurs.
  • Drive towards key milestones and deliverables, escalating any potential risks as needed.
  • Proactively support quarterly sprint planning with Tech@Lilly, identifying key deliverables through project submissions, and ensure backlog items are managed effectively.
  • Demonstrate excellent communication & change management skills with stakeholders at multiple levels.
  • Provide regular and relevant updates of project & technical statuses, escalating when appropriate.
Operational Activities
  • Support with system development, bug fixes and technical enhancements, through creation of user stories, end user testing and engagement with key stakeholders across the SME and IT groups.
  • Support with Data Management across LMC/CMS, through the execution of requests in Customer ODS/Passport and support LMC/CMS business processes and TOV Disclosure requirements.
  • Create, deliver & support end user training on new functionality or frequently asked questions, including updates to Work Instruction documents.
  • Engage with SMEs & the Ideally platform within LMC and CMS to support the identification of system issues, opportunities for standardisation and alignment, and address concerns impacting end user efficiency or customer experience.
  • Oversight & execution of Content Management changes to Lilly Web Services as required by the business to support legal requirements, customer experience improvements, privacy requirements.
Create, Promote and Maintain Innovation & Excellence
  • Provide input and recommendations into current process and ways in which it can be improved in terms of efficiency and effectiveness.
  • Continuously looks for ways to improve our service level for our customers/stakeholders.
  • Supports organizational changes.
  • Providing training to the business areas that support the processes. e.g. basic required training or to improve efficiency of the processes.
  • Independent forward thinking on process improvement; continuously looking for ways to improve how we do things.
Minimum requirements:
  • Bachelor’s degree.
  • 6+ years of relevant professional experience.
Additional requirements:
  • Prior project management experience and/or qualification an advantage, with demonstrated ability to manage multiple projects/workstreams.
  • Detailed computer knowledge, specifically in Microsoft Office Suite, Visio and PowerApps.
  • Knowledge and experience using systems, applications or devices such as Salesforce and Cvent is desired.
  • Experience and proficiency in the area of automation and RPA.
  • High learning agility with ability to adapt to changing environment with a strong customer and people orientation and focus.
  • Strong communication skills and knowledge of Meetings and Events and/or Customer Meeting Service processes and systems an advantage.
  • Has the ability to recognize changing needs and re-prioritize activities accordingly, is able to complete assigned projects and meet defined objectives and milestones.
Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.#WeAreLilly

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