The main responsibilities are: Preparing and Serving Beverages Crafting a variety of coffee based drinks, preparing teas, smoothies, and other menu beverages. Ensuring drinks meet the highest quality standards. Operating Coffee Equipment Using coffee machine, grinder, blenders, and brewing devices correctly. Team Collaboration Communicating effectively with other staff members to ensure smooth operations. Supporting team members during busy periods. Promoting the Brand Develop Social Media content promoting menu items and promotions. Feed into the development of marketing campaigns. Occasional Centre Support Room set up and reception duties. Ensuring Centre facilities are kept clean and presentable. Regularly cleaning and maintaining equipment to ensure proper functioning. Customer Service Greeting customers warmly and creating a welcoming and inclusive environment. Addressing customer feedback or complaints professionally. Cash Handling Processing payments via POS system. Balancing the till and handling transactions responsibly. Maintaining Cleanliness Cleaning the coffee dock and equipment regularly. Following health and safety guidelines for food and beverage preparation. Inventory Management Monitoring stock levels of coffee beans, milk, syrups, and other supplies. Restocking items as needed or notifying management of shortages.
