Service Desk Engineer - German Speaking

Morgan McKinley

  • Galway
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Fantastic opportunity due to increased headcount with this Global Multi-national company in Galway. The Global Service Desk are looking for an experienced IT professional who is fluent in English & German to join their growing and busy team. The successful candidate will provide basic and advanced service desk functions to all businesses globally.

Responsibilities will include:
  • Troubleshooting hardware, software, networking and other computer related
issues, mobile device support, application account creations, ticketing and metric tracking * Provide escalated support for enterprise applications and network related issues
  • Client account creations, password control, right issuance via AD groups and internally used company
application account creations

Requirements
  • Fluency in German essential
  • A degree or equivalent qualification in Computer Science or related discipline; or relevant work experience
  • Previous customer service, service desk, computer training and PC / desktop support experience
  • Understanding of the following technologies:
  • Active Directory user functions (ADS and Exchange).
  • Windows Operating Systems (XP, 7, 10, Server 2003/2008/2012)
  • Microsoft Office software (Outlook, Word, Excel, PowerPoint and Skype for Business)
  • Knowledge of anti-virus / anti-malware programs
  • Wireless technology
  • Previous experience supporting personal computers on Windows XP, Windows 7 and Windows 10 Workstation operating systems in a networked environment
  • Experience troubleshooting computer hardware, software or network
This position in located in County Galway, a fantastic past of Ireland, a city full of life and adventure!

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

Morgan McKinley

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