Client Services Manager- Co. Donegal

Donegal
Permanent
Full-time

1 day ago

Comfort Keepers are Hiring! Client Services Manager Donegal area*This is a Community based role. A Full Driving Licence and access to a car essential as this role requires travel*Do you have a passion for providing outstanding quality care? Are you a strong leader with experience in the healthcare or homecare sector? We are looking for a Client Services Manager to join our growing homecare team and play a crucial role in managing high-quality care for clients across Donegal communities.At Comfort Keepers our mission is to provide our clients with the highest level of quality of life that is achievable. We treat each of our clients with the respect and dignity they deserve, as though we were caring for a member of our own family. We do this by providing personalised home-based healthcare services that enhance the quality of life for our clients. As a Client Services Manager, you’ll be at the heart of client relations, ensuring each individual receives personalised care tailored to their needs.Why Join Us?

Make a Real Difference: Lead and support a team providing compassionate care to clients in the comfort of their own homes.
Lead with Impact: Shape the quality of care by managing client relationships, care plans, and home support workers.
Grow Professionally: Enjoy professional development opportunities, training, and career growth in a supportive environment.
Enjoy Flexibility: Work in a role that combines both office-based work and community engagement.

What We Offer:

Competitive Salary – Reflective of your experience and leadership.
Comprehensive Benefits Package – Including discounted healthcare, fuel card and more.
Ongoing Training & Development – Access to continuous professional growth opportunities.
Career progression opportunities
Work/Life Balance, 37.5 hours per week
Birthday off!

Key Responsibilities:

Act as the primary point of contact for clients and their families, managing their care plans and needs.
Ensure high-quality care by supervising, mentoring, and supporting our dedicated home support worker team.
Conduct client assessments, create personalised care plans, and oversee care delivery.
Ensure compliance with HIQA standards and homecare regulations.
Coordinate care staff schedules and manage resources effectively to meet client needs.
Build strong relationships with clients, families, and external healthcare providers.

What You’ll Need:

Bachelor’s degree in Nursing, Social Care, Healthcare Management, or related field.
Minimum of 2 years’ experience in a healthcare, homecare, or client services role.
Strong organisational, leadership, and communication skills.
Knowledge of Irish homecare regulations (HIQA) and best practices.
A full, clean driving licence is essential.

Ready to Join Our Team?If you are passionate about client care and are ready to take on a leadership role in homecare, we’d love to hear from you!Apply today and make a positive impact on the lives of people in your community.INDOFFICE

Comfort Keepers

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