Night Porter

The Heritage

  • Co Laois
  • Permanent
  • Full-time
  • 8 days ago
The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.We are currently looking to hire a Night Porter to join our existing Front Office team.Main Responsibilities include:
  • To assist with efficient check in / out of guests
  • To run hotel night audits as required
  • To ensure start / end of shift reports are completed
  • To ensure that a lobby presence is maintained at all times
  • To assist guests with any requests they might have
  • To ensure building is fully secure
  • To carry out fire walks in accordance with night operation and guest safety in mind
  • To control the switchboard
  • To ensure that all night porter duties are carried out efficiently
  • Carry out wake up calls when required
  • Organise taxi’s / drive hotel vehicle for transporting guests
  • To carry out any other reasonable tasks as requested by management
Requirements:
  • Must have previous experience within the hotel environment
  • Must be fluent in both written and spoken English
  • Must be flexible regarding working hours & Eligible to work night shifts
  • Full clean driving license is required
  • Strong IT skills
The Heritage ‘Core Values’Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us
  • Think about the guest
  • Be Respectful
  • Work as one
  • Be the Best
  • Own it and deliver it
Why work for The Heritage, part of FBD Hotels:
  • Discounted rates in other FBD properties
  • Health Club membership
  • Learning and development opportunities.
  • Employee Assistance Programme.
  • Strong team focus and team atmosphere.
  • Meals and uniform are provided.
  • Free parking onsite
If you believe that you have the experience that we have outlined above, please send your CV for consideration for this role

The Heritage