Director of Sales - Dublin

Southside Dublin
Permanent
Full-time

14 days ago

About Us:O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations.Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach.We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance.We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.If this sounds like you, we'd love to connect.We are Caring|Proud|Accountable|Determined.Reports To: Group Director of SalesRole Summary:The Director of Sales - Dublin (DOS Dublin) will have a primary focus on business development within the leisure travel market while also providing support to
sales activities within all market segments, including corporate transient, and MICE sales. This role supports the Group Director of Sales, managing the day-to day operations of the sales team, guiding performance, and ensuring alignment with overall business objectives.Key Responsibilities:1.Sales Strategy & Planning (Leisure, MICE, Corporate):

Develop and execute targeted sales strategies for the leisure, MICE, and corporate segments, aligning with the overall goals of O'Callaghan

Collection. * Identify and capitalise on emerging trends within each segment, tailoring offerings to meet the needs of leisure clients, corporate clients, andevent planners. * Represent O'Callaghan Collection at trade shows, independent sales missions, and other strategic face-to-face sales opportunities to drive brandawareness and revenue growth. * Work with the Group Director of Sales to set clear revenue goals and forecasts for each market segment, ensuring alignment with propertyobjectives.2. Leisure Segment Sales:

Cultivate relationships with travel agencies, tour operators, independent travel advisors, and group organisers to increase room nights and

overall revenue in the leisure segment. * Oversee the development of leisure promotions, packages, and marketing efforts, in close collaboration with the marketing department.

Identify key leisure travel trends and adjust sales tactics to attract international and domestic guests, families, and other key leisure audiences.

3. MICE and Corporate Sales:

Develop MICE (Meetings, Incentives, Conferences, and Events) opportunities by promoting O'Callaghan Collection MICE offerings.
Develop relationships with corporate clients, conference organisers, and incentive groups to drive event bookings, conferences, and corporate

retreats. * Work closely with the event management and operations teams to ensure seamless delivery of meetings and events that exceed clientexpectations.4. Departmental Management & Leadership:

Support the Group Director of Sales in overseeing the daily management of the sales department, including monitoring sales activities, tracking

performance metrics, and ensuring team alignment with revenue goals. * Lead, motivate, and guide the sales team, ensuring they meet targets across leisure, MICE, and corporate segments.

Coordinate cross-departmental efforts with marketing, operations, and revenue management to ensure cohesive execution of sales strategies

and initiatives. * Conduct regular team meetings, providing guidance, setting priorities, and offering solutions to any challenges.5. Sales Execution & Client Engagement:

Actively engage with key clients to nurture relationships and secure new business. This includes direct sales calls, site visits, and hosting client

meetings. * Oversee the preparation of proposals, contracts, and presentations to potential clients for both leisure and corporate groups.

Track sales activities through CRM systems, ensuring the accurate and timely submission of reports on individual and team performance.

6. Budgeting, Forecasting & Reporting:

Assist in the development and management of the sales budget, ensuring proper allocation of resources for leisure, MICE, and corporate

segments. * Conduct regular sales forecasts and analyse performance data to identify trends, opportunities, and potential risks.

Provide detailed reports to the Group Director of Sales on sales activities, market performance, and progress toward meeting sales goals

Skills and Competencies:

Strategic thinker with the ability to balance big-picture planning and hands-on execution.
Results-driven and metrics-focused, with strong business acumen.
Exceptional interpersonal, communication, and negotiation skills.
Energetic leader with a passion for hospitality, service, and team development.

Qualifications:

5+ years of sales experience in luxury hospitality, with a strong emphasis on leisure travel.
Demonstrated success managing consortia and high-end leisure accounts.
Strong network of relationships within the luxury travel industry.
Excellent presentation, negotiation, and communication skills.
Willingness to travel domestically and internationally as needed.

Working Conditions:

Hybrid work model with a combination of remote and on-site responsibilities.
Standard hours: Monday to Friday, 09:00-17:30.
Flexibility required outside of core hours to accommodate site inspections, client events, sales trips, and other business needs.

Benefits:

Free use of our fully equipped gym
Your Birthday as an extra paid day off!
Enhanced holidays with service
Rewards programme
Refer a friend - €500 reward
Discounted room stays - friends and family
Discounted F & B when you are a guest in any of our hotels
The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
Tax saver for travel tickets
Bike to work scheme and a safe place to leave your bike.

Location:
The office is located at The Merrion Building, Merrion Street Lower, Dublin 2.Career Progression Opportunities:
We offer a range of training and development programmes to nurture our team

O'Callaghan Collection

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