Training Administrator

• Minimum of 1 years’ experience as an administrator working in a busy/fast paced office environment
• Minimum of 1 years’ experience of auditing and compliance processes
• Competency in Microsoft applications including Word, Excel, and Outlook
• Compassionate, empathetic nature with the ability to demonstrate patience and understanding
• Proactive approach to daily workload
• Highly organised and efficient
• Strong Communication Skills
• Good time management skill.

• Knowledge of Learning Management Systems

• Provide excellent customer service – telephone and face to face;
• Responsibility for auditing the paperwork prior to filing /allocating on the system to ensure all documents are complete, i.e. dates, signatures
• Uploading data and managing reports to Learning Management System
• Upload on the system (One Touch) ensure dates are in place for the reports that are exported from One Touch
• Help prepare for monthly and quarterly reports and maintain records and system to ensure audit, inspection compliant ( internal / external)
• Support the management in key performance indicators
• Complete oversight of the training matrix including liaising with staff to ensure they are completing their training updates when due
• Linking in with the training department weekly
• Enrolment in training, QQI maintenance
• Audit and file paperwork and prepare documents for archiving, appropriate use and management of digital files
• General office duties, manage all administration of area – clean desk policy throughout office
• Any other duties applicable to the post as requested by Senior Management
• Answering phone calls and directing to appropriate departments

Connected Health