Senior Team Member
- Balbriggan, Co Dublin
- €30,992 per year
- Permanent
- Full-time
Industry: Fast Food / Quick Service Restaurant
Location: Balbriggan, Co. Dublin
Hours: 12:00 - 23:00 (Flexibility required within these hours)Overview:
We are seeking a motivated and enthusiastic Supervisor to support the daily operations of a busy fast food restaurant. The successful candidate will assist the management team in delivering exceptional service, high-quality food, and maintaining cleanliness standards. This role requires strong leadership, excellent customer service skills, and a hands-on approach to team collaboration.Key Responsibilities:Operate designated work areas in line with company standards and safety/quality guidelines.Provide warm, friendly, and professional service to all customers.Support and motivate team members, treating all colleagues and management with respect.Ensure consistent food preparation, production, and storage by following company training and procedures.Maintain a high standard of personal appearance and uniform compliance.Follow all cash handling procedures accurately and responsibly.Demonstrate flexibility by working across various sections of the restaurant as required.Assist in driving customer engagement and daily sales performance.Uphold a customer-first approach at all times, whether during opening or closing hours.Represent the brand positively both on and off the premises.Person Specification:Minimum 1 year's experience in a fast-paced customer service or hospitality environment.Passionate about delivering excellent customer experiences.Strong communication skills with a proactive and driven mindset.Able to work effectively under pressure and handle multiple tasks.Willingness to take on new responsibilities and pursue ongoing learning.Flexibility to work weekends and variable shifts.A team player with a strong work ethic and professional attitude.Benefits:Competitive rates of payFlexible schedulingStaff discountGroup health care schemePaid family leave, including maternity and parental leaveEnhanced annual leave entitlement - up to 27 days per yearColleague assistance programme (including online GP and counselling services)Access to travel and bike-to-work schemesContinuous training, performance appraisals and career development opportunities