🌟 **Join the Ballygarry Estate Team!** 🌟Are you ready to be the friendly face that makes our guests’ stay unforgettable? The Award-Winning Ballygarry Estate Hotel & Spa is thrilled to invite a vibrant, motivated Receptionist to join our exceptional team!What’s the Role All About?You’ll be the first smile our guests see and the last voice they hear, ensuring every visitor feels welcomed, cared for, and excited about their experience with us.Responsibilities:- Deliver 4-star service with a genuine smile!- Greet guests with warmth and professionalism—make them feel right at home.- Share your insider knowledge on hotel amenities, local sights, and hidden gems.- Keep the front desk shining and organized—tidy, neat, and inviting.- Handle check-ins/check-outs smoothly and efficiently- Respond to calls, emails, and guest inquiries swiftly- Resolve guest concerns with a positive attitude, turning challenges into smiles.- Protect guest privacy like it’s your own—confidentiality is key!- Manage reservations, cancellations, and billing- Assist with admin tasks, restaurant bookings, and upselling hotel facilities- Collaborate with housekeeping, maintenance, and other teams to create a seamless guest journey.- Keep yourself informed about hotel promotions and policies to give guests the best info.- Follow all safety and security protocols—guest and staff safety first!What We’re Looking For:- Fluent English speaker with a friendly, approachable manner- Availability to work weekends & bank holidays- Experience isn’t necessary-Please note that this position is not suitable for students, and candidates must be available to work full-time throughout the entire year.Perks & Benefits:- Delicious meals on duty—fuel your day!- Free parking- Employee Assistance Programme—support whenever you need it-Competitive salaryReady to make every guest’s stay special? Join Ballygarry Estate and be part of something extraordinary!Apply now and start your journey with us!
