Night Porter

Shearwater Hotel & Spa View all jobs

  • Ballinasloe, Co Galway
  • Permanent
  • Full-time
  • 7 days ago
The 4 star Shearwater are currently recruiting for a Night Porter to join our team. The successful candidate will carry out reception duties as well as maintaining the agreed standards of cleanliness throughout the hotel and maintain a presence in key areas of the property during the night.Key Duties and Responsibilities
  • Responsible for the safety & security of the hotel and its guests.
  • Check in and out hotel guests as required as well as assisting with guest requests in relation to luggage/porterage.
  • Responsible for ensuring the cleanliness of all areas of the hotel is maintained.
  • Responsible for set up of function rooms, breakfast area etc as directed by manager on duty and as per nightly checklist.
  • Responsibility for the front entrance and outside of the hotel and ensure that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
  • To have a full understanding of the hotels’ fire procedures to ensure safety of all staff and guests at all times.
  • Have the ability to multi task in a fast-paced environment with a “Can do” attitude.
  • Be energetic and flexible regarding hours/shifts.
  • Demonstrate initiative while adhering to company policies and procedures.
  • Maintain awareness of hygiene & cleanliness standard for the hotel.
  • Cater to all guest needs and requirements in a timely and efficient manner.
  • Maintain strict confidentiality in line with the company General Data Protection Regulation Policy and Confidentiality Agreement.
  • Maintain a tidy, clean and orderly appearance in all areas.
  • Have a full understanding of emergency procedures.
  • Understand Comer Group Ireland Work Health and Safety policies and procedures and abide by them at all times.
  • Ensure all Work Health and Safety procedures are adhered to within the Department.
  • Report hazards, near misses and accidents at the workplace immediately.
  • Ensure security procedures for stores, cash, premises, team members, equipment and chemicals is implemented and maintained in accordance with Comer Group Ireland policies and procedures.
  • Ensure customer security and privacy is maintained at all times.
Required Education, Skills and Qualifications
  • Knowledge of the Hospitality Industry
  • IT proficiency is essential
  • Ability to accurately complete tasks and maintain responsibilities in a timely manner
  • A high level of attention to detail
  • Excellent written, interpersonal and organisational skills
  • Excellent customer service skills
  • Minimum 1-2 years in a similar position of similar sized property.
  • Previous experience in a fast-paced hospitality environment.
Due to the large volume of applications for this role, only successful candidates will be contacted.

Shearwater Hotel & Spa