Swedish Speaking Customer Support Agent

Cpl Group

Dublin
Permanent
Full-time

24 days ago

This is an opportunity to work for one of the leading international long-term savings and retirement business.I am looking to speak to professionals with experience in admin or customer support who are looking to join growing company based in Dublin.Your responsibilities will be to:

Develop and maintain strong working relationships with Business Managers, Advisers, Trustees and clients.
Support members, policy holders and Trustees through their pension saving journey.
Help customers understand their options available depending on their individual circumstances and work history.
Carry out policy amendments and updates to maintain the accuracy of customer records

What are we looking for:

Fluency in English and Swedish
You will have ideally a 1 year of experience in admin or customer support role
You are self-motivated and positive in your approach; willing to be flexible and proactive.
Strong computer skills, proficient in Microsoft Office specifically Excel.

What's on offerYou can expect to work in a hybrid manner with time spent working in the office and at home. We believe that work/life balance offers benefits for customers as well as ensuring that you can balance a successful career with your life outside of work. We will discuss flexibility, what is important to you, balancing this with business requirements during the recruitment process and the operational needs of the department.Location

Hybrid model - 2 days in the office (after initial training period)
Dublin City Centre (close to St. Stephen's Green)

Salary and Benefits

Competitive Salary
Performance Bonus
Meal allowance
Health Insurance Scheme
Pension Scheme
Hybrid working (2 days in the office weekly)

Cpl Group

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