Food and Beverage Assistant

Talbot Hotel Midleton View all jobs

Midleton, Co Cork
Permanent
Full-time

8 days ago

Talbot Hotel Midleton, part of the Talbot Collection, are currently recruiting for a Food and Beverage Assistant who is available to work upto 39 hours per week.The Food and Beverage Assistant provides a friendly and efficient service within the food and beverage areas, dispenses orders accurately and with courtesy to the standards required by the company and ensures the cleanliness, correct mis-en-place and set up of the waiting areas prior to service. The Food and Beverage Assistant also ensures the guests are warmly greeted, orders are taken efficiently and served to a high standard to ensure guest satisfaction.Role Specific Duties:

Responsible for the efficient dispensing and serving of drinks and food when required
To be aware of menu items of the day and drink services
To serve alcohol responsibly
To ensure that the bar/restaurant/ banquets areas are always kept clean
To always deliver exceptional friendly service, to every guest, in line with the Talbot Collection ‘Empower Your Excellence’ customer service program
To adhere to all Fire, Safety and Hygiene regulations and to comply with the Health and Safety at work act 2005 as detailed in your staff handbook
To familiarise and adhere to Company Policies and procedures as outlined in your staff handbook
To familiarise yourself and to carry out duties laid out in the departmental SOPs
To ensure that necessary steps are taken to safeguard Company money, goods and assets
To deal with customer complaints in an efficient and professional manner and to notify Management of these
To ensure that the waiting areas are fully prepared for service
To ensure that all food and drinks are served efficiently with minimum delay
To liaise closely with the kitchen
To ensure all orders are taken accurately
To anticipate any guest needs at all times
Assist in creating a warm and welcoming environment for our guests
Meet and greet guests on arrival
Ensure that guests are seated and provided with menus promptly
Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
Be familiar with the Bar menu and as much information about the food and beverage offering available to answer any questions guests may have
Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained
Ensure that all food and beverage orders are imputed in the tills and are being charged correctly
To ensure there are no open cheques at the end of the shift
Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
Clean and sanitize tables and countertops after each guest

Some of the benefits of joining the team at Midleton Park:- Free parking- Complimentary Leisure Club Membership- Staff Meals- Contributory company pension scheme.- Company Life Insurance Scheme- Employee Assistance Programme- Talbot Collection Friends and Family Rates- Training and Development Opportunities - we invest in our people- Being part of a progressive & growing company**Talbot Hotel Midleton, part of the Talbot Collection, is an equal opportunities employer**

Talbot Hotel Midleton

Apply Now