Assistant Restaurant Manager

Kenmare, Co Kerry
Permanent
Full-time

14 days ago

Company DescriptionWork With The BestWe pride ourselves on being a diverse team of professional, passionate and caring individuals, with our guests at the heart of everything we do.Sheen Falls Lodge is an 2 Michelin Keys Hotel and part of Relais & Chateaux, which includes some of the world's finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for us, too.If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch.Job DescriptionWe are inviting applications for full time Assistant Restaurant Manager position who have knowledge and experience in food service with an eye for 5*detail.Scope and General Purpose of RoleScope: The Falls Restaurant service (breakfast, lunch, dinner, private events dinners in falls), afternoon lounge food service including afternoon tea service, room service, private dining, private dining.To oversee and ensure the provision of friendly and efficient service as rostered for breakfast, lunch and dinner service and exclusive use event dinners in the Falls Restaurant, room service, afternoon tea service and afternoon food service in the lounges, lunch and dinner event services, in a clean and hygienic environment, ensuring that all staff comply with hotel and legal legislation.To manage the department effectively, to consistently achieve the highest safety and hygiene and operational standards. To maintain a high standard of customer care and customer relations. To operate an effective, efficient department by a well-trained staff.The Falls Assistant Restaurant Manager is responsible for managing the team as rostered which can include; breakfast, lunch, dinner, room service, afternoon tea and afternoon lounge food service, private dining and private events.Reporting To: Restaurant ManagerResponsible For:

Breakfast, lunch, lounge, afternoon tea, dinner, room service and standards when on duty.
Oversee supervisors and team members on duty during shift.
Breakfast, lunch, lounge and dinner items stocks and stock management of those items
Staff communication and training for breakfast, lunch, lounge, afternoon tea, private dinning, events, dinner service and room service
Customer service and the guest experience and satisfaction while on duty
To organise the efficient operation of the team on your shift.
All HACCP protocols for service and in still room area including fridge temperature and perishables labelling while on duty.
To take direction and work with the Restaurant Director in regard to all aspects of the role.
To report to the Restaurant Director on individual and team performance and issues
Checking ahead for any changes in bookings, occupancy etc and ensure that adequate staffing has been scheduled by the Restaurant Director and communicate and/or request for changes if requried.
Supporing and coaching the team on duty.
Ensure that team is taking breaks in a timely manner during shift and in line with hotel and statutory regulations

The core competencies required to deliver on the role objectives are:

Teamwork
Problem solving ability
Planning & Organising
Strategic Thinking
Financial thinking
Leadership & leading for results
Effective communications
The development of a customer service focus- the internal customer
Self-Motivated
Show initiatives
Enthusiasm/focus
Managing Standards.

QualificationsRequired Qualifications:

Extensive knowledge of food and beverages, and food and beverage service
Previous 5* hotel restaurant experience
Excellent attention to detail
Strong communication skills and ability to relate with people at all levels
Proven ability to deliver exceptionally high level of customer service
Experience in staff training, development, and retention
In-depth knowledge of food and beverage at a 5* level
Fluent English (both oral and written)
Full legal status to work in Ireland

Preferred Qualifications:

Experience in luxury hospitality, preferably with Relais & Chateaux properties
Strong leadership and team management skills
Ability to work on a rostered basis, including weekends

Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.Additional InformationThe placeSheen Falls Lodge is a member of Relais & Chateaux and since opening in 1991 has received many prestigious Awards and Accolades. We are looking for an individual that will help us not only maintain our standard but improve upon it.Should you like to apply for this position please email your cv to

Relais & Châteaux

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