Job DescriptionRole: Finnish Customer Service AgentLocation: Work from homeOffice: You can work in office OR you can work from home anywhere in IrelandSalary: Basic 24,000 Euro gross p/a plus commissionCompany OverviewOur client is a Multinational Promotional Products Company providing expert knowledge and essential Promotional Products for Professionals and Businesses worldwide. Their workforce is from over 30 different countries with 19 working languages, we give on-going training to provide you with the tools to be successful.Job DescriptionThis is a role where you will make contact with existing clients and take their orders from them. You will cross and upsell when you can and be able to build rapport. Attention to detail is very important as you will be sending the orders to the print department and there will often be messages and phrases printed on their goods. Other responsibilities include:Build strong business relationshipsWork closely within a team, teamwork is very importantHandle sensitive customer data responsiblyHandle a high volume of inbound calls dailyJob requirementsCustomer Service experience desired, but not essential as we provide extensive paid trainingRemain Professional under pressureStrong communication and computer skillsSelf-motivated, goal oriented and have a positive personalityBe open and coachable, be persistent and a good team playerFluent in Finnish and EnglishBenefitsFirst day welcome and inductionOrientation Assistance including accommodation assistance, revenue, Irish bank account set upMon to Fri 39.5 hrs per week, 7.30 am - 4.30 pm (depending on language) - no weekends!Two weeks paid trainingTeam incentives and monthly commissionContinuous coaching and mentoringCareer development programMedical coverStaff discount with over 60 local shops and businessesMulticultural environmentSocial clubWeekly payrollNo Weekend and No Shift workAmazing employee referral program so you can bring your friendsDiscounted gym membershipPaid holidaysFree parking for your car or bike!CanteenFun events for employees, friends, and family!RelocationIf relocating this information may be useful:Dundalk is the county town of County Louth, Ireland. It is on the East coast of Ireland,on the Castletown River which flows into Dundalk Bay, and is near the border with Northern Ireland, halfway between Dublin and Belfast. Economically, it's a great location to work!Dundalk has a great social scene, with top music venues like The Spirit Store, museums and shops.If you need relocation assistance, our client has a fantastic support package to help. They will offer €150 flight cost reimbursement and up to 7 nights in a local hotel.About TalingualAs a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more atAbout CompanyTalingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.
