Security Officer - Dublin 2

• Top class restaurant for free breakfast and lunch.
• 50% of current salary paid for Maternity Leave
• Full-time 36 hours a week contract of employment with the ability to work up to 48 hours per week
• 24 hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in a number of areas.
• Employer Contribution Pension Scheme from the day you join the Company
• Progression, training and development opportunities
• Christmas Savings Scheme
• Discounted Private Healthcare Scheme (Cash back on everyday medical costs, such as dental check-ups, optical, GP and Emergency Department visits.)
• Internal recognition schemes
• Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories)
• Employee Refer a friend incentives
• Life Assurance equal to one year’s basic pay as per Employment Regulation Order (ERO)
• Overtime as per the ERO
• Sick Pay Scheme as per ERO
• SIPTU Representation Rights
• Substantial Maternity Leave top up payment

• To provide security service at LinkedIn’s EMEA & LATAM Campus headquarters in Dublin city centre, Wilton place, D02AD98.
• All services must be provided in line with the site’s standard operating procedures and customer requirements to protect the customer’s employees, property, and other assets within the campus.
• To deliver the highest levels of customer service, which consistently demonstrate Securitas’ core values of Integrity, Vigilance and Helpfulness.
• To deliver a consistently high-end, accurate and discreet Security-focused hosting experience to all visitors, guests and employees.
• To ensure the safety and protection of customer’s people, property and information always, in a knowledgeable and service-oriented manner, ensuring an unobtrusive and comfortable environment. Demonstrate the core brand values and culture of both the client and Securitas, promoting a positive image of our customer always.

• Meet, greet and assist all guests, contractors and employees in a professional and friendly manner. Ensuring correct passes are issued, accurate information recorded, and relevant messages disseminated (i.e Health & Safety leaflets)
• Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Issue visitor/contractor passes in accordance with the assignment instructions.
• Produce and maintain any relevant, required documentation in support of the above; proactively refer to and review the published Assignment Instructions and / or Front of House/Reception Manual, familiarising oneself with any changes and provide suggestions to improve or enhance the level of service.
• Fulfil any reasonable requests from the management team.
• Maintain a client service approach to problem solving and work with the Campus Team Leader / Manager to achieve this.

• Display an outstanding level of customer service.
• Take responsibility for problems that staff, and visitors may have.
• Display the highest standard of personal presentation and smartness of uniform to maintain the image of Securitas and the customer.
• Answer telephone calls professionally and in accordance with the Assignment Instructions.

• Identify opportunities for improving practices and processes and enter the details in the Ideas Book.

• To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.
• Ensure health and safety procedures are always followed. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.
• Ensure all walkways and emergency escape routes are always kept clear.
• Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
• Notify the SOC in the event of any emergencies and follow the instructions given.
• Investigate the cause of all fire alarm activations.

• Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
• During patrols, switch off unnecessary lights and close windows.
• Prevent and Deter Crime
• Operate radios, pagers, clocking equipment and any other physical security equipment used on site.
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles.

• Book on at the beginning of each shift and make check calls in accordance with Company policy
• Ensure all paperwork is completed in a timely fashion and conduct effective handover procedures.
• Undertake any other duties as requested by the Management

• Managing and Leading Others
• Manages Self
• Decision Making
• Communication Skills
• Business Acumen & Commercial Awareness
• Operational Excellence
• Strategic Thinking (Planning & Forecasting)
• Customer Management & Sales Development
• Relationship Building & Networking

• Must have a valid PSA License
• Safepass
• Fluent in English language
• No current criminal convictions
• He ability to uphold the Securitas core values of Integrity, Vigilance and Helpfulness
• Excellent communication skills
• Be able to work independently, self -aware, motivated as well as part able to work as part of the team
• Be punctual and reliable
• Pro-active approach, whilst maintaining discretion and confidentiality always
• Experience in a concierge/hosting/customer facing role

Securitas