Field Service Engineer – CSSD

• Perform installation, commissioning, and validation of Medical equipment
• Offer clinical support to ensure proper operation and usage of medical equipment.
• Establish and maintain positive relationships with clients by delivering exceptional customer service and technical support.
• Ensure high levels of customer satisfaction by addressing customer concerns and resolving issues efficiently.
• Provide ongoing training to hospital staff on the use of medical equipment, ensuring compliance with regulatory standards.
• Liaise with customer support administration for the processing of service reports, invoicing, and related documentation.
• Maintain accurate records of all activities and service interventions in compliance with company procedures.
• Ensure all service activities are carried out in line with relevant industry regulations.

• A background in engineering (mechanical/electrical) or service/maintenance technology.
• Field-based experience with medical devices or electronic equipment.
• Applicants should hold a national trade qualification or further education in Engineering or Service/Maintenance Technology.
• Qualified validation engineer

• Excellent communication and customer service skills, with the ability to build strong, trusting relationships with clients.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to handle both electrical and mechanical components of medical equipment.
• Organizational skills and the ability to work efficiently under pressure.
• Flexibility and willingness to travel as required for field-based tasks.
• A full clean driver’s license is required.

• Required Full name*

Ascension Executive Recruitment