Joe Duffy Group is Ireland’s leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. The Group’s robust and diversified business model has delivered 14 consecutive years of profit growth. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are now looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.Job DescriptionPorsche Centre South Dublin is recruiting a professional host to join our team at our state of the art and iconic Porsche Facility in Dun Laoghaire, Dublin 18 to work Monday to Saturday with a rostered day off during the week.An excellent communicator with an eye for attention to detail you will support our business to ensure our customers and visitors gain the highest level of customer experience throughout their visit.Duties and ResponsibilitiesFacilitate the full Porsche meet & greet whilst being organised and proactive to ensure both our customers and visitors have an individual experience in line with our own and brand expectations.To retain ownership of the customer until the Sales, Service, Parts or any other departments have dealt with the customerContribute fully within the team, ensuring the right environment is maintainedTo undertake administration tasksEncourage rapport building with customers who are waiting and ensure they are not left unattended for long periods of timeTo take an operational approach and welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner whilst providing hospitality as required (tea/coffee/water etc)To be familiar with the overall daily operations within the Reception Department and to bring any problems or situations which affect the smooth running of the business immediately to the attention of a Senior ManagerTo maintain good working relationships with management and colleagues to facilitate the achievement of the company’s goalsAssist with showroom preparation including merchandise and displaysSupport the Centre Management team with ad-hoc administrationBe proactive in maintaining professional standards of personal and Centre presentation and to ensure the Reception area, Coffee Lounge are kept clean, tidy and presentable at all times, as outlined by Company PolicyTo ensure all catering supplies for our Lounge area are in stock, fresh, well presented and accessible to customersTo take full responsibility of all the associated tasks to ensure an efficient and smooth operation within the Reception are and departmentTo notify a Manager of any breakdown or damage to equipmentTo action any reasonable request by Sales, Aftersales, head of Business or CEOTo take an active part in upholding the company’s health and safety policyTo comply with company legislation as set out in the conditions of employmentWe will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package including:Employee Assistance ProgramLife CoverSocial ClubBike to Work20 days annual leavePRSAIf you are passionate about customer service, are driven and ambitious and believe that you have what it takes then submit your CV and cover letter online today!We do not require the assistance of recruitment agencies or third parties at this time - Thank you.
