Ranked 2nd in The Irish Independent “Ireland's Best Employer 2025” list,.We would like to invite applications for the following full-time, permanent contract role:Programme AssistantClontarf, DublinIWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environmentAs a Programme Assistant you will be expected to develop, implement, and lead programmes, projects and individualised support to members engaging in the Dochas Community Centre. The objectives of the Community Centre are to provide pathways for people with disability to participate fully in the community, by means of establishing developmental, personal, and social inclusion programmes. You will be required to undertake and ensure the execution of such other tasks/duties as may be deemed necessary to the successful implementation of the programme.LiaisonClose liaison is required with the Service Co-Ordinator, Service Support Officer, colleagues, volunteers, members, and their families. Links will also be made with relevant voluntary and statutory agencies and educational institutes.Main Duties and ResponsibilitiesDevelop and lead the implementation of Resource and Outreach Programmes as set by the Service Co-ordinator and Service Support Officer in line with the Resources and Outreach Operational Manual.Support the development of Youth Services in the area.Facilitate opportunities for members to access community facilities and engage in community and other activities.Support individual service users in line with the Associations Person Centred Approach and through the Individual Support Service.Prepare and maintain records as required by the Operational Manual, Service Coordinator and Service Support Officer.Mentor and support staff in all aspects of programme deliveryAccompany and support participants on annual holidays, outings, social and day trips as required.Support and engage with a change management process in line with HSE New Direction standards as required by the Service CoordinatorActively ensure that standards and practices regarding health and safety are fully adhered to in all Community Centre activities and in the centre itself. Record and report any hazards or accidents to the Service Co-ordinatorTo comply with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety LegislationThe use of clamping, hoisting and lifting equipment are an essential part of this role.Patient moving and handling; assist with personal care of service users where requiredEnsure that your work and interactions with others is such that it promotes and enhances the independence of the service user.Undertake training as directed by the Service Co-ordinatorEnsure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA's Safeguarding Policies and Procedures are adhered to.Flexibility and availability for out of hours service activities i.e. evenings and weekendsSupport the fundraising function within IWACarry out other duties and/or responsibilities which may be assigned to you from time to timePERSON SPECIFICATIONTraining, Experience and QualificationsQQI level 5 (Major Award) in Health Care Support or similar (a minimum of 5 modules completed and working towards the Major Award may be accepted).QQI Major Awards that are deemed relevant to IWA are:Community & Health Services (to include minor components Safety & Health at Work and Care Provision & Practice)Health Service Skills (to include minor components, Workplace Statutory Policies & Procedures, Care Skills and Care Support)Health Care Support (to include minor components, Safety & Health at Work, Care Skills and Care Support)Full Category B Driving Licence is desirable.Some experience working within the Intellectual Disability area would be an advantage.Knowledge and SkillsPrevious experience of networking, facilitation, development and delivery of projects or programmes is requiredPrevious experience of working with people with disabilities is requiredStrong computer and administration skills are essentialBehavioursThe ability to work as part of a team and work on own initiativeAn ability to build strong relationships at all levels and show confidence among the teamStrong customer service focusBe of good characterCompetenciesCommunicating and InfluencingMotivating and EmpoweringInnovation and CreativityPlanning and OrganisingQuality and Customer FocusRemuneration & BenefitsThe current pay scale is subject to a 9.25% pay increase over the next 2 years (up to October 2026), aligning with the recent WRC agreement aimed at enhancing pay adjustments within Section 39 organizations.Salary range on offer for this position is €15.39 to €17.12 per hour DOEExcellent working conditionsTraining & development opportunities25 days annual leaveDefined Contribution Pension scheme.Group VHI & HSF Health Cash PlansEmployee Assistance ServiceThe closing date for receipt of applications is Thursday 11th September 2025Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.
