Who We Are:The iconic four-star Grand Hotel Dublin in the heart of Malahide, is a unique seaside retreat while also being convenient to the attractions of Dublin City Centre, just 15 minutes from Dublin International Airport and 5 minutes from the M50/M1 motorways.Featuring 203 luxurious bedrooms decorated in a contemporary yet classic style with many boasting stunning sea views.Experience dining at Coast, the Grand Hotel’s seafront restaurant, showcasing the very best of fresh, local produce. Also available for relaxed dining is the recently refurbished Matt Ryan Bar, ideal for catching up with friends and family.to add, we have an award-winning Arena Health and Fitness Club with 21-meter swimming pool, jacuzzi, steam room, sauna and state of the art gymnasiumDescription:Experienced Receptionist – 4* Grand Hotel, MalahideAre you an experienced and customer focused Hotel Receptionist? If so, we've just the role for you. We are now recruiting an experienced Receptionist to join our front office team on a permanent full-time basis.Responsibilities will include:· To greet guests in a warm and friendly manner outlining the facilities of the Hotel· Check in and out guests efficiently and professionally using Opera Cloud.· Advise all Departments of any special requests by guests i.e. dinner reservations, ordering taxis, room service etc.· Correctly post all charges to the individual guest rooms· Inform the Duty Manager of any guest queries, complaints or suggestions· Handling safe deposit for guests, also dealing with foreign exchange and monies at the Desk· To oversee that all Departmental floats are signed in and out in the correct manner· Attend all Departmental and Hotel training courses and meetings as required· To pass over correct and detailed information to the following shift ‘pass-over’;· To update Opera on serviced and out of service rooms by liasing with the Accommodation Department;The ideal candidate:Would have good knowledge of Opera PMS- Ideally Opera Cloud versionWould have at least 2 years experience in a busy Hotel receptionWe are seeking an enthusiastic, motivated and hardworking individual with a strong commitment to quality, high standards, service and customer care. Excellent attention to detail is required as well as excellent interpersonal and communication skills along with the ability to work within a team environment.Perks of joining the team:We have a very friendly and helpful team and we hope you will fit right into our family. We provide:· Flexible working conditions· Great Remuneration package· Meals on duty· Complementary Staff parking· Free membership of Arena Leisure Centre· Staff recognition & awards· Family and Friends discounted rates· Taxsaver Scheme· Cycle to work Scheme· Cash saving scheme· Refer a friend' scheme· Free access to Arena GymSkills and attributes:
