Customer Support Specialist (Hybrid)

Morgan McKinley

  • Cork
  • Permanent
  • Full-time
  • 1 month ago
Are you a people-person with a passion for providing outstanding service? We're looking for a Customer Support Specialist to become part of a proactive, customer-driven team based just outside Cork City. This is a fantastic opportunity to grow your career in a supportive environment, with the flexibility of a hybrid working model and a competitive benefits package.Why This Role Stands OutIf you thrive in a fast-paced setting, love solving problems, and enjoy building strong client relationships, this role is for you. You'll join a collaborative team that values your input, supports your professional development, and encourages you to bring your best ideas forward.Your Day-to-Day Responsibilities
  • Deliver professional, solution-focused support to a diverse client base
  • Collaborate with internal teams to resolve queries quickly and efficiently
  • Maintain accurate client information and update internal databases
  • Ensure all communications are handled in line with GDPR guidelines
  • Take part in ongoing training and stay current with internal processes
  • Create memorable customer experiences through every interaction
What You Bring to the Table
  • Excellent verbal and written communication skills
  • Strong attention to detail and high accuracy in your work
  • A proactive mindset with a genuine focus on customer satisfaction
  • Ability to build rapport with colleagues and customers alike
  • Eager to learn, adaptable, and a great team player
  • Calm under pressure, with strong multitasking abilities
What's In It for You
  • Hybrid work setup for better work-life balance
  • Flexitime to suit your schedule
  • Private healthcare coverage
  • Wellness programmes and access to gym benefits
  • Employee Assistance Programme for ongoing support
  • Bike-to-work scheme and free on-site parking
  • Employee perks including discounts and team socials
Ready to Make an Impact?If you're looking to advance your customer service career with a company that values innovation, flexibility, and its people this is your chance.Apply now and take the next step as a Customer Support Specialist!

Morgan McKinley