
Information Requests Administrator
- Cork
- €19.89 per hour
- Temporary
- Full-time
- Process incoming requests for information from law enforcement and customers in line with data protection laws and internal procedures.
- Search internal systems to retrieve relevant information and prepare standard-level responses.
- Respond to requests using pre-approved templates to ensure accuracy and consistency.
- Escalate non-standard or urgent (exigent) requests to appropriate management personnel.
- Maintain accurate records of all requests, responses, and exceptions in the designated case management system.
- Strong IT proficiency with the ability to work efficiently across multiple applications and databases.
- High level of attention to detail and accuracy in handling sensitive data.
- Sound decision-making skills with the ability to identify and escalate non-standard or time-sensitive cases appropriately.
- Excellent communication and interpersonal skills, with confidence in resolving request-related issues.
- Comfortable working in a data-sensitive environment and adhering to strict data protection, privacy, and security protocols.
- A meaningful role supporting compliance and data integrity.
- Collaborative team environment with opportunities for growth.
- Ongoing training in data privacy and information security.