Credit Admin Assistant

Limerick
Permanent
Full-time

1 month ago

Job Description:Our team at Sysco is the best at what they do, and it’s through your hard work, passion and dedication that we’ve been able to become the largest foodservice provider on the island of Ireland. However, as we grow, we want you to grow too.So if you’re looking for a change, then we have a new position open for a Credit Admin Assistant. It’s a fantastic opportunity, and a great step for anyone looking to shake up their career. If that sounds like you, then apply today.Summary:As a Credit Admin Assistant, you will assist in updating the debt ledger for the company and liaise with various departments within the business whilst reporting directly to the credit assistant manager. You will assist in monitoring the ledger accuracy, facilitate the processing of payments, invoices and credits, update customer portals and run various reports as the business demands as well as promote a positive working environment with your peers.Using a professional and proactive attitude, you will be responsible for ensuring customer accounts are up to date with clear and concise guidance and support, encouraging productivity and ensuring that targets and deadlines are met. You will also be responsible for customer queries and identify key issues requiring strong analytical and numerical skills. You will work closely with front of office departments including sales and pricing teams. An ability to build strong working relationships is a must.To be considered, you must have previous experience in an accounts department. Experience in a credit / accounts receivable environment within the food services sector would be advantageous but is not essential. More essential is your excellent understanding of debt ledgers, payment applications and overdues. Knowledge of SOX compliance would also be advantageous. Experience or an ability to demonstrate your understanding of credit control would again be advantageous.Duties & Responsibilities:

Ensure customer accounts are maintained to the highest standard

Effective and efficient communication with customers and peers

Effectively handle customer queries / escalations

Apply funds with accuracy

Liaise with the cross functional departments across the business

Assist colleagues with the various business demands

Prepare daily/monthly/quarterly reports

To represent the company as required

Train new employee’s on the departments SLA’s

Updating and maintaining customer portals

You will be accountable for:

Maintenance for the email management system

Updating customer ledger’s to ensure operational efficiency

Maintaining a high level of performance in conjunction with department KPIs

Handling customer queries through phone and email

Ensuring that all customer records are properly maintained

Ensuring relevant transactions are processed on a daily basis

Ensuring accurate document processing and policy information

Requirements:

Minimum of 2 years accounts receivable / payable experience

Relevant qualification an advantage

Strong attention to detail

Full class B drivers licence and flexibility to travel

The duties and responsibilities outlined in this job description are neither definitive nor restrictive and may change in detail from time-to-time to meet the changing needs of the business.Sysco is an equal opportunity employer.

Sysco

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