Sales Executive - (Golf and Corporate Group)
The K Club
- Kildare
- Permanent
- Full-time
- Respond to enquiries/requests for group, catering & golf business within company policy. Define meeting specifics.
- Ability to manage guest room and meeting space inventories and suggest positive alternatives to ensure that business booked is within resort parameters.
- This role would be golf group champion.
- Process all correspondence within agreed time lines.
- Ensure all follow –up is conducted within agreed time lines
- Manage and maintain accurate account files
- Executes agreed sales strategy to achieve revenue goals.
- Adhere to correct event turnover process – ensure all files are accurate, all information is correct and agreed with client and that events are forecasted correctly.
- Use standard activities, traces and follow-up in Opera for all bookings.
- Develops contracts and correspondence, manages opportunity details and proactively develops customer solutions.
- Details events in line with customer requirements and ensure these are agreed and approved.
- Manage and develop relationships with multiple contacts in assigned market accounts.
- Maintains accurate and up to date account data and reporting using account management systems.
- To adhere to the Group/Wedding/Golf Policies regarding Space Holding, Releasing, Depositing & Cancellations
- To ensure all the menus, rooming list and all event and golf information are entered into the system a minimum of 14 days prior to an event
- To conduct Resort Site inspections with clients
- To create profiles for all New Contacts/Companies in Opera, and update Existing profiles where required.
- To develop and maintain relationships with new & existing clients
- To ensure weekly Site Inspections are communicated to relevant departments in a timely manner
- To ensure the Enquiries, Business Won & Business Lost reports are sent out daily and accurate for all reservations
- To update Enquiries, Business Won & Business Lost on a daily basis and chasing business
- To provide sales and management team with accurate feedback.
- To ensure all Terms and Conditions pertaining to Groups and Companies at The K Club is updated
- To provide cover when required for all members of the Sales tea
- Ensure Opera is up to date with current menus and forecasting
- To liaise with Sommeliers re updates on the wine list & updating Opera
- To compile a Catering Calendar of Events
- To produce productions weekly reports to account for lost and regretted business with feedback on reasons
- Experience working in a Sales Role within the hospitality sector
- You are in possession of excellent communications and relationship building skills.
- You have the ability to learn quickly and work in a fast-paced environment.
- You will join in as a confident team player and strive to make your mark with team members and customers alike
- An interest in golf is desirable
- The K Club is certified as a Great Place to Work
- A monthly service charge payment
- Ongoing investment in your personal development with access to internal and external training programmes
- Great opportunities to progress your career
- Monthly recognition programme
- Refer a Friend Scheme
- Employee Assistance Programme
- Social events
- Uniform
- Meals while on duty
- Discounts on stays at the resort and on food & beverage for you and your family and friends.
- Discount on use of our golf courses
- Life Assurance