
Business Systems Analyst, Partner Systems & Automation
- Ireland
- Permanent
- Full-time
- Become an expert in our systems and have a clear understanding of the current pain points and business problems that the partner team is facing
- Identify opportunities to drive efficiency, continuous improvements and scale through automation and AI in our systems
- Work closely with business partners, PMs and engineers to understand problems and find the best available solution
- Collaborate with key stakeholders to define requirements and ensure alignment with the overall business/system strategies and planned projects
- Build customized solutions on our in-house and third-party applications
- Spec, build and monitor system integrations
- Coordinate and perform system testing to ensure requirements are met
- Relentlessly focus on quality and impact - quality of data, performance, user experience, etc.
- Leverage data to identify areas of high-impact
- 3 years of relevant work experience as a Business Systems Analyst or related field
- Experience implementing third-party systems and low-code/no-code automations
- Strong communication and organizational skills to be able to work with a variety of stakeholders
- Experience with data analysis and the ability to write, read and modify SQL queries
- Familiarity with data modeling, data integration, data transformation, ETLs and RESTful APIs
- Experience integrating AI Model APIs into existing systems (Via RESTful APIs or Workflow automation tools), including prompt engineering, error handling and performance optimization
- Experience with workflow automation tools and/or CRM systems framework
- Proven adaptability, such as pivoting your role, strategy, or perspective based on new information or business needs
- Empathy for our customers and end-users
- Strong technical acumen and enjoys digging into systems to understand and troubleshoot problems
- A knack for solving hard problems in a fast-paced working environment