Role Purpose: Support individuals and groups in recovery, promote positive change, and assist in their personal development through assessments, referrals, care planning, and therapeutic engagement. Key Responsibilities: • To assist with referrals and care plans. • Provide information and education on substance use, harm reduction, and health promotion. • Support service users from first contact, maintaining professional and therapeutic relationships. • Record and document client interventions, maintaining accurate notes. • Assist with reports, administration, and office duties. • Challenge inappropriate behaviour appropriately, with team support. • Refer service users to relevant services when necessary. • Communicate effectively with staff, external agencies, and service users to ensure quality outcomes. • Share knowledge and collaborate within the team to support decision-making. • To attend any relevant and approved training to comply with CE Schee to support one's personal and professional development and progression. Training will be identified through the individual Learning Plan Teamwork & Professionalism: • To work in conjunction with the CE Supervisor, Project Manager and Programme Coordinator and the staff team as an effective and supportive team member • Work as part of a team with honesty, openness, and a “can-do” attitude. • Maintain self-awareness, professional boundaries, and conflict resolution skills. • Actively participate in supervision, clinical meetings, and team development. • Contribute to colleagues' learning and share best practices. Skills & Qualifications: • Good interpersonal and communication skills. • A basic level of Microsoft IT Skills • Ability to build trust and manage challenging behaviour. • Good organisational and administrative skills. • Commitment to continuous professional development. • While past experience is desirable, it is ot required in line with CE ethos