IT Document Writer

Ardee, Co Louth
Permanent
Full-time

1 month ago

Job Description:At ABP we aim to hire the brightest and the best. People who are aligned with our values and are passionate about our industry. We are committed to developing our people, whether it be upskilling our employees across a diverse range of skills through our onsite training programs or nurturing the next generation of leaders through our graduate program. No matter what stage of their career our people are at, we empower them to take ownership of their roles.ABP is one of Europe’s leading privately owned agribusiness companies and is the largest beef processor in Ireland and the UK. The company also operates substantial renewable (Olleco), pet food (C&D), and protein divisions. ABP and its affiliates employ over 14,000 people and have over 50 manufacturing plants operating across nine countries. For more information, visit . Job Overview:We are seeking a detail-oriented and proactive IT Document Writer to join our team in Ardee with required travel to other sites. This role is critical in supporting the rollout of new software solutions and documenting existing in-house applications. The successful candidate will be responsible for producing clear, concise, and user-friendly documentation to support end users and IT operations across the organisation.Key Responsibilities:

Create comprehensive end-user documentation and guides for newly implemented software.
Collaborate with developers, project managers, and stakeholders to gather information on in-house systems and applications.
Document existing in-house software and IT systems, ensuring accuracy, clarity, and consistency.
Support the software rollout process by developing training materials, quick-start guides, FAQs, and walkthroughs.
Communicate and present documentation to various departments to aid adoption and understanding.
Travel to company locations as required to support training and gather documentation input.
Maintain and update documentation based on software changes or user feedback.

Key Skills & Requirements:

Strong understanding of software development and IT systems.
Excellent written and verbal communication skills.
Ability to translate complex technical information into clear and accessible content.
Proficient in Microsoft Office and document design tools (e.g., Visio, Snagit, Confluence, Adobe Acrobat).
Strong attention to detail and ability to work independently.
Full, clean driving licence and willingness to travel as required.

Desirable Qualifications & Experience:

Degree or diploma in IT, Communications, Technical Writing, or a related field.
Experience in user training or instructional design is a plus.
Knowledge of change management or software deployment practices is advantageous.

What We Offer:

A dynamic role in a growing organisation with a focus on digital transformation.
Opportunity to work across a variety of software projects and business areas.
Mileage and travel expenses covered where applicable.
Supportive and collaborative working environment.

ABP Food Group

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