Field Service Engineer
PDF Solutions
- Dublin
- Permanent
- Full-time
- Become proficient in using PDF’s cutting-edge eProbe®
- Perform startup activity with limited support from HQ.
- Perform preventative maintenance of tool and attend to equipment issues with quality fixes/repairs.
- Maintain local parts inventory and order replacement parts.
- Actively respond to tool issues by communicating with HQ engineers and participate in escalation conference calls.
- Verify operational quality of the tool after scheduled preventive maintenance is complete.
- Install and/or relocate equipment and conduct associated start-up of newly installed systems.
- Troubleshoot equipment problems and conduct diagnostic procedures to isolate the root cause and correct the issue.
- Prepare and maintain accurate logs, service records, part usage documentation, and other management reports.
- Escalate issues for prompt resolution.
- Respond to emergency calls as required in the fab.
- Build and maintain customer satisfaction through clear, consistent communication and the sharing of collective knowledge.
- Comply with all Intellectual Property guidelines and all safety procedures.
- BS degree in Engineering, Science (electrical or mechanical) or equivalent combination of education and experience to perform at this level.
- Must have hands-on experience working with vacuum systems (turbo molecular pumps, ion pumps, roughing pumps), specifically in the high and ultra-high vacuum region.
- Experience with scanning electron microscopes, SEMs, preferred but not a requirement.
- Must have experience as a Field Service Engineer working with, installing or servicing 300mm capital equipment.
- Ebeam inspection tool experience.