AI Annotator - MULTILINGUAL

Cpl Group

  • Southside Dublin Sandyford, Co Dublin
  • Permanent
  • Full-time
  • 28 days ago
AI Annotator - MULTILINGUALLocation : Dublin 18, Sandyford | Full-time permanent | OnsiteWe are hiring people who speak/read/write any of the following languages
  • Greek
  • Bulgarian
  • Slovak
  • Danish
  • Swedish
  • Dutch
  • Vietnamese
  • Polish
  • Czech
  • Finnish
to join our global team as AI Specialists. If you have a sharp eye for detail, an interest in AI, we want to hear from you.Your key responsibilities:
  • Investigating and resolving reported issues (inquiries via ticketing system), such as requests for account support or potentially abusive content
  • Enforcing clients Terms of Use by carefully monitoring reports of abuse on the site
  • Becoming and remain knowledgeable about client's products and community standards
  • Using market specific knowledge and insights to find scalable solutions to improve the support of our community of users
  • Gathering, analysing, and utilising relevant data to develop ways to improve the overall user experience
  • Recognising trends and patterns and escalating issues outside the company policy to the global team
  • Identifying inefficiencies in workflows and suggest solutions
Skills & Competences:
  • Strong personal resilience with the ability to operate in a pressured and fast paced environment
  • Strong interpersonal skills, verbal, and written communication skills and most importantly - empathy
  • High adaptability and positive approach to challenges
  • Ability to make decisions, prioritise, solve problems and work as part of a team
  • Effective Time management & Prioritisation skills
  • Ability to consistently hit KPIs on time
Language Skills: *
  • Fluent in Market language on the near-native level (C1-C2) in oral and written communication, with in depth understanding of culture and social trends in the region
  • Advanced level of English (C1)
*If you are not sure about your level of language, we can offer you an assessment.Compensation:
  • Competitive salary
  • Private healthcare
  • Pension contribution
  • 25 days of annual leave
  • Extensive Training and access to CPL's Wellness Programme
  • Tax Saver and Bike-to-Work Scheme
IMPORTANT:· Due to nature of the role, candidates must be fully confident in dealing with sensitive content.· Candidates must be eligible to work full-time in Ireland (EU passport / Stamp 4 / Stamp 1G for minimum 12 months or renewable).Why apply?
  • Chance to work within a multicultural and diverse team
  • Great internal opportunities for career progression - employees with good performance can become Quality Auditors, Quality Analysts, Trainers & Team Leads
  • No shift rotations - fixed working schedule
  • No previous experience required - full training is provided
*Minimum qualification is Bachelor's degreeFor more information, please send your updated CVs to Sohini Sakssena at

Cpl Group