Supply Chain Operations Supervisor

Dublin
€65,000-75,000 per year
Contract
Full-time

6 days ago
Apply easily

Our client, a global pharmaceutical organisation, is seeking to appoint a Supply Chain Operations Supervisor to support its high-volume, customer-focused distribution centre operations.This is a key position responsible for leading a team and ensuring seamless customer order management and service delivery across regional and global markets. Experience within a GDP-compliant environment would be a distinct advantage.The RoleYou will oversee day-to-day supply chain operations, managing customer order flow, team performance, and third-party logistics providers to ensure service excellence.Key responsibilities include:

Leading and developing a team within a fast-paced distribution environment
Managing end-to-end customer order processes including order entry, fulfilment, invoicing and query resolution
Acting as the primary escalation point for customer and operational issues
Driving performance against service KPIs and delivery targets
Working closely with 3PL partners to ensure efficient distribution and service execution
Supporting continuous improvement initiatives across operations and customer service
Maintaining accurate forecasting and customer data to support planning activities
Ensuring compliance with quality standards, GDP requirements, SOPs and operational procedures

The Person

7-8+ years' experience within supply chain operations or customer service in a distribution environment
Proven background in global or regional customer supply chain
Strong experience managing high-volume customer order management processes
Demonstrated experience working with 3PL providers
Previous people management or team leadership experience
Strong focus on customer service excellence and stakeholder engagement
Experience within a pharmaceutical or regulated (GDP) environment highly desirable

The Next Step for you:Should this position be of interest to you please forward your CV to Sarah Mac Mullan from Next Generation Recruitment or alternatively call on the main line on 00 353 1 6498546Next Generation are specialists in Supply Chain, Procurement, Engineering, Quality, Technical and Operation (permanent, contract and temporary) positions.Applications are in strict confidence.Next Generation will never share your data outside of our organisation without your prior written consent.

Next Generation