
Technical Program Manager, Fleet Specialized Operations Services
- Dublin
- Permanent
- Full-time
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in program or project management.
- Experience with cross-functional collaboration and stakeholder management.
- Experience in operations management, account management or client services roles.
- Experience working within a complex organizational setting (e.g., program management office, geographic dispersion, etc.).
- Experience in Data Center operations.
- Ability to present materials to a range of partners on both technical and non-technical matters.
- Ability to travel 30% of the time as needed.
- Excellent communication, project and stakeholder management skills.
- Establish and maintain a position as an advisor and advocate for internal customers for services deployed in non-Google owned data centers.
- Work with customer technical leads, executives, and partners to manage and deliver infrastructure and operations projects.
- Work closely with operations managers, data center technicians, and partner teams in order to improve processes and identify efficiencies that can be executed on.
- Become a trusted expert in data center operations, and provide effective operational and technical advice around processes and execution.
- Channel customers’ feedback to the delivery project management team to ensure excellent in-production experience.