Spa Receptionist

The K Club

Kildare
Permanent
Full-time

23 days ago

At The K Club, we are currently seeking an experienced Spa Receptionist to join our wonderful team at The K Spa.A UNIQUE RESORTThe K Club is a truly captivating leisure destination tucked away in lush Irish countryside – yet on Dublin’s doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.We’re a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We’re certified as a Great Place to Work by our very own employees. That’s because our hardworking team members feel listened to, encouraged and appreciated.If this sounds like the place where you could begin the next exciting chapter in your career, let’s talk.Here’s how you’ll bring the K Club’s trailblazing vision to life:

To be responsible for all calls, both internal and external in a professional and efficient manner
To handle reservations and inquiries for treatments
To work along side our Spa Cleaner & Attendants to ensure the Spa is clean and towels etc. are regularly topped up
To deal with guests and members requests in a timely manner
To deal with all check-ins in a professional and courteous manner and to ensure the guest is helped with any information they may require during their stay
To liaise with other departments regarding billing procedures, reservations and all other requests when appropriate
To familiarise yourself with all groups, conferences and meetings in the Resort on a daily basis
To ensure all daily reports are completed before the appointed time
To ensure the oncoming receptionist is fully up to date with the status of the business
To ensure all receptionists are fully conversant with any ongoing promotions and procedures in The K Spa Reception
To take responsibility for the banking and float whilst on duty and to ensure all is in order before passing over to the next shift
To liaise with Senior Managers with regard to guest queries or problems and to pass on any useful information about the guest
To promote a positive working atmosphere at all times

This is how we see you:

Flexible in your working hours and understanding that this role requires weekend work
Qualified to QQI Level 5&6, ITEC, CIBTAC, CIDESCO or equivalent
Previous experience as a Spa Receptionist or a recent graduate looking to gain invaluable experience
Someone with excellent customer service skills

What's on offer?

The K Club is certified as a Great Place to Work
A monthly service charge payment
Staff transport to and from work outside public transport hours within the local area
Ongoing investment in your personal development with access to internal and external training programmes
Fantastic opportunities to progress your career
Monthly recognition programme
Employee Assistance Programme
Social events
Uniform
Meals while on duty
Discounts on stays at the resort and on Food & Beverage for you and your family and friends
Life Assurance

Data RetentionPlease note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.Kind regards,The Human Resources TeamThe K Club

The K Club

Apply Now