Installer

• Delivery and Installation of appliances direct from our warehouse or store.
• Removal of old appliances.
• POD Management.
• Answer and follow up on all customer enquiries.
• Be an ambassador for the Harvey Norman brand and Install /Delivery service.
• Adherence to the companies Policies and Procedures at all times.
• Perform other related duties as required.

• Experience and Qualifications
• Hold a Clean Drivers License Category B.
• Experience with installing Washing Machines, Fridge Freezers, TVs, etc.
• Experience with hardware tools and electrical equipment.
• Basic understanding of electrical, plumbing systems.
• Good communication ability.
• Well-organised and adept at problem-solving.
• Flexible and willing to go the extra mile to ensure customers expectations are exceeded.
• Excellent attention to detail.
• Excellent telephone skills.
• Customer Orientated Be respectful to customers as the highest priority of the business.
• Effective Communicator / Good listener Effective written & verbal communication skills.
• Hardworking, Conscientious, & Self Motivated Possessing a high degree of self confidence and maturity. Motivated by internal goals and have tenacity in chasing goals.
• Team & Collaborative Working Contributes positively to the achievement of team objectives.
• Continuous Development Be prepared to undertake in house and external training to enhance performance and the customer experience. Understand new technologies /designs and any new product innovation that require new and bespoke installation or connectivity methods.
• Honest & Ethical Demonstrating honesty, and being a role model for honest and ethical business practices.

Excel Recruitment