Underwriting Admin Support

Benefact Group

Dublin
Permanent
Full-time

23 days ago

Working hours: 35 hours per week, Monday to FridayDuration: 6 month FTCLocation: DublinJob Ref: 202431About the roleEcclesiastical Insurance Ireland, who are proudly part of Benefact Group are looking for a Underwriting Admin Support to join our Dublin office for a 6 month FTC.We are looking for an Underwriting Admin Support to join our underwriting team to help deliver exceptional customer service supporting Ecclesiastical’s “right first time” approach to customer service.Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.Key responsibilities

Assist in renewal, new business and mid term adjustment processing in line with current processes and underwriting strategy and guidelines (if APA qualified this includes underwriting of fast track renewals and schemes policies)
Perform other admin duties to include but not limited to – switchboard, photocopying, scanning and lodging cheques, following up on survey requirements, post duties, visitor management, catering requests and travel
Input data accurately and efficiently, recognising and rectifying where quality standards have been missed
Plan, prioritise and manage own work to deliver agreed objectives and meet SLAs
Identify issues and anomalies and escalate in line with company policy
Build effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s right first time approach
Act on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team
Identify and recommend improvements to processes
Understand and operate within regulatory framework and identify and escalate any risks to the business in line with company policy
Undertake project work as required

Knowledge, skills and experience

Leaving Certificate or equivalent
Accuracy and attention to detail
Appropriate IT skills
Customer service experience
APA Qualified (preferred) with progress to CIP

What we offer

A competitive salary - let's discuss it

Hybrid working

Defined Contribution Personal Pension - up to 12% employer contribution

Annual Bonus scheme up to 24%

25 days annual leave plus public holidays

A holiday buy and sell scheme

An array of health and wellbeing benefits, including private medical insurance, income protection and life assurance and Employee Assistance Programme

Support for your personal development including sponsorship for insurance qualifications

Great career development opportunities

A ‘world class’ place to work (external employee engagement accreditation by Best Companies, an independent company who specialise in employee engagement)

About usWe are a unique financial services organisation, owned by a registered charity, Benefact Trust. We are a financially secure, professional and award-winning organisation. We pride ourselves in donating a significant proportion of our profits to good causes. To find out more about us and our fantastic achievements please visitCommitted to making a differenceWe think that people are looking for something worthwhile in a company beyond the workplace. Our employees are encouraged to take at least one day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme.Our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team.At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.If you need any additional support during the recruitment process, then please let us know.

Benefact Group

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