EVENING shift Customer Service Representative

CREGG Recruitment

  • Galway
  • €33,600 per year
  • Permanent
  • Full-time
  • 3 days ago
CREGG Recruitment are working with our client, based in Ballybrit, Galway, in hiring full time/permanent Customer Service Representatives.Please note this is an EVENING SHIFT role and own transport is ESSENTIAL, due to hours of work and lack of public transport.Responsibilities as Customer Service Representative:
  • Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have.
  • Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.
  • Representing the company in a professional, courteous, and efficient manner.
  • Complete documentation to in-house standards and be compliant with all in-house procedures.
  • Reporting to the Customer Service Team Leader.
Hours of Work – Evening Shift:
  • Monday – Friday
  • 17:00 – 01:00
Salary:
  • €33,600 per year
Job requirements:
  • Fluency in spoken and written English.
  • Minimum 1 year of experience working in a Call Centre or relevant Customer Service department.
  • Own transport essential, due to hours of work.
  • Strong communications skills.
  • Excellent telephone and customer service skills.
Contract Type:
  • Full time (39 hours per week)
  • Permanent (after completed 6 month probation period)
We are interested in meeting candidates who are available with up to 2 weeks' notice.If you are interested to work as Customer Service Representative, please apply with your CV.INDCRG

CREGG Recruitment